Privacy Policy

Responsible Authority

We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:

TAKE OFF Fallschirmsport GmbH
represented by the Manager
Margrit Nagel
Jürgen Mühling
Flugplatzstr. 6
16833 Fehrbellin
Phone: 033932-72238
E-mail: [email protected]

General Information

Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.

When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.

All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.

On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.

The GDPR allows data processing in three cases in particular:

  • in accordance with Art. 6 para. 1 (a) and 7 GDPR, when you have consented to us processing your data; in this Privacy Policy and in the cases of consent pursuant to Art. 4 no. 11 GDPR, we will inform you in detail and each time for what purposes and under what circumstances your data will be processed by us;
  • in accordance with Art. 6 para. 1 (b) GDPR, when processing your personal data is necessary for negotiating, concluding or performing a contract;
  • in accordance with Art. 6 para. 1 (f) GDPR, if the balancing of interests leads to the conclusion that the processing is necessary to protect our legitimate interests; this means in particular our interests to analyse, optimise and secure the offers on our website – meaning primarily the analysis of user behaviour, setting up profiles for advertisement purposes and storage of access data as well as the use of third-party providers.

Inventory Data

We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment). Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.

Usage Data

We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).

We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.

The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract pursuant to Art. 6 para. 1 (b) GDPR.

Hoster

ALL-INKL.COM

Our Website is presented in the Internet by a service provider. We use the service of ALL-INKL.COM, Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, D-02742 Friedersdorf. We have concluded a data processing agreement with our provider. With this contract, our provider is obliged to process the data according to our instructions. You can find more information on data processing at our provider in his privacy policy at https://all-inkl.com/datenschutzinformationen/. The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.
Furthermore, our provider stores information, the so-called server log files, each time the website is used; this is information which is automatically transferred by your browser. In detail, this data consists of:

  • your IP address
  • type and version of your browser
  • host name
  • time of visit
  • the page from which you came to our page
  • name of the page opened
  • exact time of usage as well as
  • the amount of data transferred

This data will only be used for statistical purposes and do not allow us to identify you as a user.“

Advertisements

Before sending you advertisements, we will ask for your explicit consent pursuant to Art. 4 no. 11 GDPR, except in cases of advertisements for similar products to the one you already acquired. This will happen in particular when you grant us consent to mail our newsletter or when you fill out a contact form. You may withdraw your consent at any time in accordance with the subsequent section “Consent”.
INSOFAR AS WE USE YOUR PERSONAL DATA FOR DIRECT MARKETING, YOU MAY ALSO OBJECT TO THE USE OF YOUR DATA FOR THAT PURPOSE AT ANY TIME. THIS MAY BE DONE THROUGH ANY OF OUR MEANS OF CONTACT, PARTICULARLY BY E-MAIL TO THE E-MAIL ADDRESS LISTED IN THE “LEGAL NOTICE” SECTION WITHOUT ANY FORMAL REQUIREMENTS. WE WILL THEN NO LONGER USE YOUR DATA FOR DIRECT MARKETING.

First Contact through Electronic Request

If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (a) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.
In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).

Consent

Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.

Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Storage Period

Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.

Upon opening the website, we have asked you to consent to the storing of certain cookies which will be placed while you visit our website. Based on your consent pursuant to Art 6 para. 1 (a) GDPR, our website thus uses cookies, so that our offer can be used in a better, more effective and more secure way.
A cookie is a record of information that is stored on your terminal device (computer, tablet, smartphone, etc.). These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.

Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to find out more about this. You can also delete cookies following these instructions which we have listed for you:

for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

Blocking cookies may limit the functionality of our website and of other websites visited by you.
More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices

In order to obtain your consent to store certain cookies on your device and to document this in line with data protection law, and in line with our legal obligations under Art. 6 para. 1 sentence 1 (c) GDPR and our legitimate interest in accordance with Art. 6 para. 1 (f) GDPR, we use the Cookie Consent Manager “Borlabs Cookie“ provided by Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany.
Borlabs Cookie only places cookies that are technologically necessary. When you open our website, the following data will be sent to Borlabs Cookie: your consent or the withdrawal of your consent for placing cookies, a cookie placed on your browser by Borlabs Cookie, the duration and version of the cookie, domain and path of the WordPress website and the UID. The UID is a randomly generated ID and no personal information.
Borlabs Cookie processes no personal data. If you want to withdraw the consent to place certain cookies, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked for your consent to place cookies again.
You can find detailed information about the privacy policy of Borlabs Cookies at: https://de.borlabs.io/datenschutz/

For the Cookie Opt In we use the WordPress plugin from Borlabs (https://borlabs.io/borlabs-cookie/) and you can adapt here your settings.

Transfer of data

Transfer to Third Parties

We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.

Transfer of customer data may either

  • be required for the performance of a contract and in that case be permitted according to Art. 6 para. 1 (b) GDPR, or
  • be permitted based on our legitimate interest in an effective service structure pursuant to Art. 6 para. 1 (f) GDPR, or
  • covered by your consent pursuant to Art. 6 para. 1 (a) GDPR, or
  • become necessary if we will be legitimately asked by a government or an agency to hand over your data pursuant to Art. 6 para. 1 (c) GDPR.

If your data are transferred to third parties, this is mentioned in this privacy policy.

Transfer to other countries, particularly USA

Our website uses external providers located outside of the EU for different features. In particular, the use of cookies, active Java scripts and other technology can lead to processing and storage of your data outside of the EU. But we will not transfer your data to a third country, unless the EU Commission has determined that there is a similar level of data protection as in the EU or unless you have provided us with your informed consent or we have agreed on the standard contractual clauses for the protection of your data with the provider.

Users‘ Rights

You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

Deletion, Correction, Limitation

You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.

Objection

The right to object to advertisement is governed by our text regarding consent:
Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Data Transfer

You may request us to transfer the data stored about you in machine-readable form.

Complaint

If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).

Changes to the Privacy Policy

If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.

Data Entry

Encryption of Data Entry

When you enter data on our website, whether in a contact form, during the registration process, when you log in or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognise the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.

Contact Forms

General contact form

When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions or for other related questions and will only be used to follow up with the request.

Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.

Basis for this storage is the safeguarding of our legitimate interests in regard to communication with interested users pursuant to Art. 6 para. 1 (f) GDPR and in the case of inquiries prior to entering into a contract also the performance of a contract pursuant to Art. 6 para (b) GDPR.

Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).

Newsletter

Brevo

If you subscribe to the newsletter offered on our page, we will inform you in detail about the information we will send you, which of your data will be stored and for what it will be used. We will not pass on your data to third parties and we will only use it for mailing the newsletter.

We will only mail you the newsletter if you have provided us with prior consent. To that purpose, you will receive an e-mail from us with a link and further details and we will ask for your consent. By confirming that link, you declare your consent to receive the newsletter and advertisement from us.

Because we are legally required to record your consent as part of the double opt-in, your subscription to the newsletter, the mailing of our consent e-mail and your consent by clicking on the link will be recorded and stored with location and time as well as with your IP address.

The basis for the storage is your consent pursuant to Art. 6 para. 1 (a) GDPR, which you grant us when you register for the newsletter. You may withdraw that consent at any time, for which any notice to us, without any formal requirement, is sufficient (for example through the contact form or by e-mail or by using the link to unsubscribe, which is included in each e-mail). This withdrawal has no effect on the legality of the data processing carried out up to that point.

When mailing the newsletter, we use (as part of our legitimate interest in a technologically perfect processing of our customer data and analysis pursuant to Art. 6 para. 1 (f) GDPR) the provider Brevo of the SendinBlue GmbH, Köpenicker Straße 126, 10179 Berlin.

Regarding the handling of your data by our newsletter provider, we refer you to the privacy policy of our newsletter-provider https://www.brevo.com/de/legal/privacypolicy/. Our newsletter provider will only use your data when mailing the newsletter and they will analyse that mailing on our behalf. In addition, our newsletter provider will only use your data to improve its own service. Our newsletter provider will not use the data to contact you directly or to pass on your data to third parties.

The mails used by our newsletter-provider include a "web beacon", which will inform our newsletter provider about the opening of the newsletter and/or the clicking on a link contained therein by you. As part of that process, information regarding your browser, your location and your IP address will be transmitted to our newsletter provider. This information will be used to optimise our communication with you.

Our newsletter provider will also use this data for purposes of analysis and optimisation of their own service, but only in pseudonymised form (meaning that your identification is not possible). But your data will not be used by the provider to contact you directly.

Your data remain stored as long as you are in our mailing list, as long as the storing is necessary to protect our rights or for other legitimate interests or if we are bound by law to keep your data longer.

Social Media

We refer with links to our social media presences. When you follow any such link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.

Our website uses links to our presence in the social network of Facebook by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. It is just a normal link. Thus, when you open our site, Facebook will not learn of your visit to our website. But once you click on the link, you will be led to Facebook, allowing Facebook to learn that you have visited out site.
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

The collection and use of your data which is possibly carried out by Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Facebook’s privacy policy at https://en-gb.facebook.com/policy.php.

Our website uses links to our presence in the social network of Instagram by Instagram LLC, now Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

It is just a normal link. Thus, when you open our site, Instagram will not learn of your visit to our website. But once you click on the link, you will be led to Instagram, allowing Instagram / Facebook to learn that you have visited out site.
Your data will be forwarded by Meta Platforms Ireland on the base of the standard contractual clauses to Meta Platforms USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

The collection and use of your data which is possibly carried out by Instagram/Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Instagram’s privacy policy at
https://privacycenter.instagram.com/policy.

Our page uses links to our presence on the social network LinkedIn, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, as a subsidiary of LinkedIn Corporation, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA.

It is just a normal link, which means that upon opening our page, LinkedIn won't learn anything of your visit to our website. But when you click on the link, you will be taken to LinkedIn, and then LinkedIn will also learn that you visited our page.

Thus, your data may be forwarded to the USA.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by LinkedIn after clicking on the link. Further information can be found in LinkedIn's privacy policy at https://www.LinkedIn.com/legal/privacy-policy?_l=de_DE.

Our website uses links to our presence in the social network of YouTube by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. It is just a normal link. Thus, when you open our site, YouTube will not learn of your visit to our website. But once you click on the link, you will be led to YouTube, allowing YouTube to learn that you have visited out site.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.


You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

Social Media Videos

Vimeo (Two Klick)

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use Vimeo, a service provided by Vimeo, Inc., 555 West 18th Street, New York, New York 10011 in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Vimeo won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at Vimeo, Vimeo may attribute your use to your user account.

That way, your data will be transferred to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions. You may find further information in Vimeo's privacy policy at
https://vimeo.com/privacy.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

Youtube (Two Click)

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use YouTube, a service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at YouTube, Google may attribute your use to your user account.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.
You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

Social Media Tracking

Meta Pixel (Facebook)

As long as you have consented to the use of advertising and marketing cookies, such as the Facebook Pixel, when visiting our website, we use the Meta Pixel for our marketing communication and to evaluate the success of our marketing efforts.

The Meta Pixel is a reach measurement service used on this website within the framework of our legitimate interest in a technically flawless online offering and its economically efficient design and optimization according to Art. 6 (1) lit. f GDPR. It is provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The technology implemented by the Meta Pixel allows us to measure the reach and the resulting sales (so-called conversions) of our ads on Facebook, thus improving our advertising communication. Moreover, it enables us to target users who have already visited our website more precisely with advertisements on Facebook. We can also use the data to create so-called Custom Audiences. Here, Facebook evaluates data from users of our website to identify people with similar interests.

The Meta Pixel stores a cookie on your computer, through which Meta recognizes that you have visited our website if you are logged into Meta or log in again. The data is anonymized for us, meaning we cannot associate it with you.

For more information on how Meta handles your data, please refer to Facebook's privacy policy at: https://www.facebook.com/about/privacy. Your data will be transmitted by Meta Ireland based on standard contractual clauses to Meta in the USA. Meta is also certified under the EU-US Data Privacy Framework. This makes it legally secure to transfer data to the USA based on the adequacy decision concluded on 10.07.2023.

Meta can link this data to your respective user profile. Meta may use the data for its own advertising purposes according to the Meta Data Use Policy (https://www.facebook.com/about/privacy/). If you wish to withdraw your consent, please send us a brief email to [email protected].

If you are under 13 years old, you cannot effectively give consent. In this case, please also send us an email to [email protected].

Meta offers you various settings for the remarketing function and Custom Audiences, which you can access here if you are logged into Facebook. Without a Meta account, you can also make settings at the European Interactive Digital Advertising Alliance and prevent being targeted with advertising here.

If you wish to disable tracking by the Meta Pixel on our website, click here to opt-out Current status:

Google

Google Analytics 4

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

This helps to analyse the use of websites. In that process, the data can be turned into pseudonymous user profiles. Google uses different technologies for that purpose, which are based on algorithms, also it is possible, that Cookies are used. Google uses a pseudonymous number for each user of our website. Pseudonym means that neither name nor e-mail address nor other data that clearly identifies the user are used. The number is then used to analyse how the individual user uses our online offering. The date and time of use as well as page views, scrolls to the end of the page, clicks on external links, website searches, viewing of an embedded YouTube video and file downloads are also analysed.

Google may transfer the collected data to countries outside of the EU, in particular to the USA. We have concluded a data-processing agreement with Google, according to which Google will only process your information in accordance with our instructions. This data-processing agreement also states that Google may only transfer the data to the USA within the framework of the standard contractual clauses, see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

Google will automatically anonymize your IP address, which means that information won't be stored on their hard disk. To ensure an adequate protection of your data, we have also concluded a data-processing agreement with Google, according to which Google will not combine your information with other data collected by Google with the goal of determining your identity.

If you don't find this sufficient, you can also use the link http://tools.google.com/dlpage/gaoptout?hl=de to download and install Google's browser plugin to block Google Analytics, which will prevent Google from collecting and passing on your personal data.

You can also prevent being analysed by Google Analytics by using the following link: Deactivate Google Analytics to place an opt-out cookie, which will also prevent the data from being collected.

If you want to read about Google's privacy policy, please use the following link https://www.google.de/intl/de/policies/privacy/.

Google Tag Manager

With the Google Tag Manager, marketers can use an interface to administer website tags. The Tag Manager itself, which places the tags, works without cookies and collects no personal data. The Tag Manager only activates other tags, which may in turn collect data. About these third-party providers, you will find the respective declarations in this Privacy Policy. The Google Tag Manager does not use this data. If you have deactivated cookies, it will be respected for all tracking tags that were placed with the Google Tag Manager, so the tool does not change your cookie preferences.

Google may ask you for permission to pass on some product data (e.g. your contact information) to other google products in order to activate certain features, e.g. adding new conversion-tracking tags to simplify AdWords. Google's developers will also check the information about the usage of the product from time to time, in order to further improve the product. But Google will never pass on such data to other Google products without your consent.

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Further information can be found in the user guidelines of Google and the privacy policy of Google for this product.

Google remarketing and similar target groups

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use remarketing and other target-group services provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, on our website.

This technology applied through cookies allows Google to present you targeted ads based on previously visited websites. Thus, we can better approach users of our website with ads. When you visit our page, a cookie will be placed in your browser, unless you have objected to the use of cookies when you opened our page.

The cookie is a small file with a number code, with which your visit of the website and anonymised data about your use of the website are collected. When it is transmitted to Google, your IP address will be shortened and thus anonymised. Your personal data will neither be stored, nor connected with other data by Google.

The anonymized data may be forwarded to the USA and stored by Google. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.


We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions. 

If you visit other websites after ours and these other websites are also part of the Google Display network, you will probably be shown interest-targeted ads on the basis of the websites previously visited by you.

You can perpetually prevent the saving of cookies by Google in your browser by downloading and installing the plugin linked to hereinafter.
https://www.google.com/settings/ads/plugin?hl=de

You can also prevent the use of cookies by third-party providers by declaring your opt-out on the deactivation page of the Network Advertising Initiative, following the instructions there: http://www.networkadvertising.org/choices/

Further information about Google's remarketing service and Google's privacy policy can be found at http://www.google.com/privacy/ads/.

For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

Website Analysis

hotjar

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, on some of our websites, we use the web analysis service Hotjar, provided by Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta, Europe, +1 (855) 464-6788. [email protected].

This tool captures movements on observed websites in so-called heat maps. This allows us to learn in anonymised form where visitors click and how far they scroll. That way, we can design our website better and in a more customer-friendly way.

Protecting your personal data is very important to us when using this tool. All data will be collected without us being able to attribute it to specific users. We can only see how the mouse has been moved, where clicks were made and how far users have scrolled. Other information collected is the screen size of your device, the type of device, information about your browser, the country of access and the preferred language. If a website shows your personal data or that of third parties, it will be automatically shielded by Hotjar. We are not able to learn anything about it.

With a “do-not-track header”, you can prevent the use of the Hotjar tool. In that case, no data will be collected about your visit to our website. You have to set the preferences in your browser accordingly. Instructions in German can be found at http://www.akademie.de/wissen/do-not-track-datenschutz. You can also deactivate the Hotjar tool by using the opt-out button at https://www.hotjar.com/privacy/do-not-track/.

Further information about Hotjar Ltd. and about the Hotjar tool can be found at https://www.hotjar.com . The privacy policy of Hotjar Ltd. can be found at https://www.hotjar.com/privacy/

For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

Map services

Google Maps

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use Google Maps API, a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”), in order to show an interactive map.
When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.


We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

Google Maps is used on the basis of a contract on joint responsibility according to Art. 26 GDPR, which we have concluded with Google Maps and which can be accessed here https://privacy.google.com/intl/de/businesses/mapscontrollerterms.

To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually use Google Maps.

By using Google Maps, particularly through active Java scripts, information about your use of this website (including your IP address) may be transmitted to a server of Google LLC in the USA and can be stored there on the basis of the standard contractual clauses. Further information about the use of your data by Google can be found in the privacy policy of Google at https://www.google.de/intl/de/policies/privacy/ .

If you don't want your data to be transmitted, you can deactivate the execution of Java scripts in your browser or install a blocker, which will prevent the execution of Java scripts (e.g. https://noscript.net). But we do want to point out that this may impede the use of our or other websites.

Payment providers

Concardis

If you chose one of the payment options of our partner Concardis by Concardis GmbH, Helfmann-Park 7, 65760 Eschborn, Germany, https://www.concardis.com, the credit card data entered by you during the ordering process will be transmitted to Concardis to carry out the contractual payment.

In the course of the payment, the purchase data and the payment data entered by you – number, owner, validity (month and year) ad CVC of the credit card – will be transmitted to Concardis. This data will only be stored as long as required for processing the payment (including the processing of possible return debits and debt collection) and for combating fraud. Usually, data will be deleted within 13 months. Longer storage may be required to adhere to statutory requirements or to investigate a specific case of fraud.

Detailed information about this and about the agencies used can be found in the privacy policy of Concardis.

The legal basis for passing on your data is Concardis is primarily the processing of your contractual data in accordance with Art. 6 para. 1 (b) GDPR as well as our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner in accordance with Art. 6 para. 1 (f) GDPR.

PayPal

If you choose one of the payment options of our partner PayPal, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, the data entered by you when ordering will be sent to PayPal in order to facilitate the contractual payment. Detailed information about this can be found in the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

The legal basis for passing on your data to PayPal is primarily the processing of your contractual data according to Art. 6 para. 1 (b) GDPR as well as our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR.

CRM and Marketing

SendinBlue CRM

Based on the permission for processing of contractual data in accordance with Art. 6 para. 1 (b) as well as our legitimate interest in efficient customer management in accordance with Art. 6 para. 1 (f) GDPR, we use the CRM system Brevo provided by SendinBlue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
We have concluded a data-processing agreement with our CRM provider, according to which they will only process your information in accordance with our instructions. You will find more information about the data protection of our CRM provider at https://www.brevo.com/de/legal/privacypolicy/.
Here, we store all information that you have sent us while negotiating or concluding a contract, in particular your name, your contact information, payment information as well as provided products or services, if applicable. Our CRM provider also allows us to analyse this date statistically and historically.
We will store this information as long as we use it for the performance of the contract (in particular the warranty period) or for the duration of a statutory requirement to store the data (in particular for tax-relevant data).

Our Social Media Fan Page(s) - General Information

Beside our website, we also use fan page(s) on social media platforms. Above, we have already informed you about the data processing on our website and we have in particular made sure that the fact alone that you access our website is not yet forwarded to the social media platform. Following the ECJ ruling dated 5 June 2018 about social media presences, we want to inform you about the data processing during your visit to our social media fan page(s):

On the basis of our legitimate interest in a timely customer communication pursuant to Art. 6 para. 1 (f) GDPR as well as for advertising and public relations purposes, we present ourselves and our offers on social media fan page(s).

Our social media fan page(s) usually can be accessed online independently of you having a user account with the relevant platform or not. But in either case, your data will be processed by the social media platform.

Each time the social media platform is accessed, your IP address will be collected and stored. Usually, a cookie will also be placed on your page, which will save your visit and further data about your visit to the social media platform.

If you are logged in with the social media platform, your visit will also be spotted by a cookie or through other technological means and will be attributed to your user account. Thus, the social media platform is usually able to analyse your user behaviour. In this process, a user profile with your interests is generated, which the social media platform will use to provide you with a user experience tailored to your interests, in particular advertisement tailored to your interests within and outside of the social media platform – even across different devices, if applicable. Your data may also be used for market research. For the details, we refer you to the following privacy policies of the social media platform(s) used by us.

We can usually also use the data of the social media platform in order to allow you to use our fan page in accordance with your interests or to approach you with advertising.

When you interact with our fan page and if you are logged in with the relevant social media platform, according to the social media page's terms of use, we can usually also recognise your user profile and see your content.
If you do not want this, we point you to our explanations about cookies above, with general information about cookies and their deactivation. There, we have laid out in general terms how you can prevent or limit cookies being stored on your devices. Further information about the respective social media platform can be found hereinafter.

According to the aforementioned ECJ ruling dated 5 June 2018, we are always jointly responsible for our social media fan page(s) together with the relevant social media platform. This means that you may also exercise your general rights, which we have listed in detail above under the heading “Users' Rights”, against us. To that purpose, we refer you to our contact details at the beginning of this Privacy Policy. Please keep in mind, though, that we have no conclusive knowledge of the exact scope of the processing of your data by the social media platform and have even less influence on it. Therefore, we kindly ask you to contact the relevant social media platform in the first place regarding your rights.

We generally leave your data on the social media platform and do not import it onto our server. But if that should occur, our general information regarding the storage period will apply.

Further information about the processing of your data and the storage period on the social media platform can be found in the respective privacy policy of the social media platform, which we have listed hereinafter.

Facebook

We present ourselves on the social media platform Facebook.

Joint Responsibility
Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
Contact
Contact Data Protection Officer

If you open our fan page on Facebook, your data will be forwarded to the USA.

Facebook has concluded an agreement with us https://www.facebook.com/legal/controller_addendum about our shared responsibility for processing the data, in which it recognises its primary responsibility and guarantees in particular that you can exercise your right to information, as described in the general part.

You may obtain more information from Facebook's privacy policy at: https://www.facebook.com/about/privacy. Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.
Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

Facebook also provides us with statistics as part of "Facebook Insights" for the purpose of targeted advertising. These are created without our participation and then provided to us. The data include information like interaction with our page, such as likes, page activities, video views, reach of our posts, comments, sharing of content, clicks on offers or further information on our fan page as well as statistical data about those interacting, such as gender, origin by country, city and language. The same applies to groups which we may manage.

When you are logged in, you can influence the processing of your data by Facebook considerably and in different ways.

Here you can make changes to your timeline, i.e. what can be seen about you and your page (while being logged in to facebook).

And you can change your advertisement preferences here.

Instagram

We have a presence on the social media platform Instagram. Instagram is now owned by Facebook.

Jointly Responsible
Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland.
Contact Data Protection Officer
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by Facebook and Instagram. Further information can be found in Instagram's privacy policy at https://privacycenter.instagram.com/policy.
Instagram and Facebook also provide us with statistics as part of "Facebook Insights" for the purpose of targeted advertising. These are created without our participation and then provided to us. The data include information like interaction with our page, such as likes, page activities, video views, reach of our posts, comments, sharing of content, clicks on offers or further information on our fan page as well as statistical data about those interacting, such as gender, origin by country, city and language. The same applies to groups which we may manage.
When you are logged in, you can influence the processing of your data by Instagram considerably and in different ways.
Your content, i.e. what is visible of you and your profile, can be changed here: https://www.instagram.com/accounts/login/?next=/accounts/privacy_and_security/.

LinkedIn

We have a presence on the social media platform LinkedIn.

Jointly Responsible
LinkedIn Ireland Limited Company,
Wilton Place,
Dublin 2,
Ireland

Contact

If you open our profile on LinkedIn, your data may be forwarded to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.
Further information can be found in LinkedIn's privacy policy at
https://www.LinkedIn.com/legal/privacy-policy.

LinkedIn also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.

When you are logged in, you can influence the processing of your data by LinkedIn considerably and in different ways.

For your privacy settings with LinkedIn, LinkedIn refers you to several options that you can read about in their privacy policy.

The LinkedIn advertising cookie can be turned off here (opt-out):
https://www.LinkedIn.com/psettings/guest-controls/retargeting-opt-out

YouTube

We have a presence on the social media platform YouTube.
Together with us, this is the entity responsible for your data:

YouTube LLC ,
901 Cherry Avenue,
San Bruno,
CA 94066
United States,
represented by
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Irland
Contact

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

Further information can be found in YouTube's privacy policy at https://policies.google.com/privacy .

YouTube also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.

When you are logged in, you can influence the processing of your data by YouTube considerably and in different ways.

You can change your general privacy settings here.
And you can change your advertisement preferences here.


This is our current valid privacy policy from 12.10.2024